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Webinars
Webinars
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Training Options - Webinars
See the list below of upcoming webinars and register for the sessions that most interest you, or view previous webinars.
If you would like to suggest a subject for an upcoming webinar please email your suggestions to [email protected].
Attend Live Webinars
| Date | Time | Topic | Points Covered | Presenters | Register | View Recording |
|---|---|---|---|---|---|---|
| 19 March 2014 | 11 am AEST | Adjustments, Discounts & B.O.G.O | Wouldn’t it be nice if you only ever had to do everything once? Sadly life’s not like that especially when it comes to customers. They keep changing their minds about a whole range of things such as when they are coming, when they are going and how many guests. Thankfully making adjustments in RMS is quick and easy. It’s even quicker and easier if you know what you are doing. Come along to this webinar to learn all about: • Editing reservations • Credit notes • Discounts • Refunds and more | David Jones Flynn McFarlane | Register | |
| 5 March 2014 | 11 am AEST | Deposits | We'll be showing you all of the great options for setting up and using deposits. | David Jones Flynn McFarlane | Expired | View |
| 19 Feb 2014 | 11 am AEST | How not to get ripped off | Are you protected against unscrupulous staff? There are many steps you can perform to ensure that your money stays in your pocket. It's always the last person you would suspect. Learn how to become aware of the signs that not all is well at your front desk. | David Jones Flynn McFarlane | Expired | View |
| 5 Feb 2014 | 11 am AEST | Group Reservations | Creating a group reservation in RMS is easy once you know the simple tips and tricks. | David Jones Flynn McFarlane | Expired | View |
| 22 Jan 2014 | 11 am AEST | The In/Out Screen | The In/Out screen is one of those underutilized features in RMS that can really save you a lot of time every day. As well as helping to organize the movement of guests such as everyone checking in, or everyone checking out it can also be used to perform functions for a group of clients. Some examples include; bulk check in, sending emails or sending text messages. This webinar will show you how to take advantage of the RMS In Out Screen. | David Jones Flynn McFarlane | Expired | View |
| 18 Dec 2014 | 11 am AEST | The Vault | RMS provides options for processing deposit payments from Online bookings. The latest offering is "The Vault". This option allows you to access credit card details without the requirement for a payment gateway and without storing sensitive information in RMS. The best part is that it doesn't cost anything. Watch this webinar to see how this will work for you. | David Jones Flynn McFarlane | Expired | View |
| 11 Dec 2014 | 11 am AEST | Long Term Stays | This webinar shows us how to optimise the management of Long Term Stays in RMS. | David Jones Flynn McFarlane | Expired | View |
| 27 Nov 2014 | 11 am AEST | Triggered Correspondence | RMS Triggered Correspondence is the easy way to make sure you are communicating with your guests prior to, during and after their stay. This set and forget system will send text messages or emails at predetermined times for marketing or operational purposes. These automated messages can be used for any purpose you can think of such as confirming bookings, sending surveys, providing directions or offering upgrades. This webinar will show you how to setup and optimize the Triggered Correspondence module. | David Jones Flynn McFarlane | Expired | View |
| 27 Nov 2014 | 11 am AEST | Packages | One great way to add value to your accommodation is to offer packages. By packaging different elements with the accommodation component you can add value to the stay making it more appealing to the guest. Accommodation packages are also beneficial as a method of increasing yield and opening up new revenue centers. This webinar will take you through the various ways of setting up and applying packages online and at the front desk. | David Jones Flynn McFarlane | Expired | View |
| 20 Nov 2014 | 11 am AEST | Rate Setup in the Tariff Availability Chart | Setting rates is probably the most important task you perform in RMS. For the uninitiated it may seem daunting but after learning a few tips and tricks you will be setting up rates like a pro. Understanding the options allows you to optimise rates to increase occupancy and maximise yield. There are two ways to set rates in RMS; Traditional Rates and Chart Rates. The method you choose will depend on your style of business and your specific requirements. This week's webinar will concentrate on setting up rates in the rate availability chart. | David Jones Flynn McFarlane | Exipired | View |
| 13 Nov 2014 | 11 am AEST | Rate Setup the Traditional Way! | Setting rates is probably the most important task you perform in RMS. For the uninitiated it may seem daunting but after learning a few tips and tricks you will be setting up rates like a pro. Understanding the options allows you to optimise rates to increase occupancy and maximise yield. There are two ways to set rates in RMS; Traditional Rates and Chart Rates. The method you choose will depend on your style of business and your specific requirements. This week's webinar will concentrate on the Traditional method and next week we will look at chart rates. | David Jones Flynn McFarlane | Expired | View |
| 6 Nov 2014 | 11 am AEST | RMS Book Now Button | Alternate Views for the RMS Book Now Button | David Jones Flynn McFarlane | Expired | View |
| 30 Oct 2014 | 11 am AEST | Myth Busters Webinar | Myth Busters Webinar This webinar covers a number of features, functions and integration's that you may not know about. See how you can extend your use of RMS by watching this webinar. | David Jones Flynn McFarlane | Expired | View |
| 23 Oct 2014 | 11 am AEST | Housekeeping | Housekeeping | David Jones Flynn McFarlane | Expired | View |
| 28 August 2014 | 11 am AEST | Using Requirements | Using Requirements to organize your front desk! | David Jones Flynn McFarlane | Expired | View |
| 21 August 2014 | 11 am AEST | Dynamic Pricing | Learn how to setup dynamic pricing for your property! | David Jones Flynn McFarlane | Expired | View |
| 14 August 2014 | 11 am AEST | Exploring the Rate/Availbility Chart | - Change Rate and Rules - Setup Rates for OTA's - View Occupancy - View Rates - Your Q & A | David Jones Flynn McFarlane | Expired | View |
| 7 August 2014 | 11 am AEST | The RMS Control Panel | The RMS Control Panel | David Jones Flynn McFarlane | Expired | View |
| 31 July 2014 | 11 am AEST | RMS Channel Management | - Why use the RMS Channel Management instead of an external system. - How do you connect to your linked Online Travel Agents - Managing Allotments | David Jones Flynn McFarlane | Expired | View |
| 24 July 2014 | 11 am AEST | Mastering Reservations in RMS9 | Making and Editing reservations in RMS9 is quick and easy but there are a few tips and tricks that make it even simpler and more efficient. | David Jones Flynn McFarlane | Expired | View |
| 17 July 2014 | 11 am AEST | Quick Quote Screen | How to use the new RMS9 Quick Quote Screen | David Jones Flynn McFarlane | Expired | View |
| 3 July 2014 | 11 am AEST | RMS9 Booking Chart | New features including; Click, Drag, Add Bookings! Create Groups from the Chart Special Events Parking Bookings and much much more..... | David Jones Flynn McFarlane Jenna Winters | Expired | View |
| 26 June 2014 | 11 am AEST | Moving to RMS9 | Why Move to RMS9 New Features of RMS9 | David Jones Flynn McFarlane Chris Hari | Expired | View |
| 19-June-2014 | 11 am AEST | Accounts Receivable in RMS9 | How to use Accounts Receivable in RMS9 | David Jones Flynn McFarlane | Expired | View |
| 29-Jan-2014 | N/A | TripConnect from TripAdvisor | How TripConnect can help you How to Sign Up How effectively it can help to drive direct bookings! | Sam Thompson | Expired | View |
| 28-Jan-2011 | 15:00 EST | RMS for Dummies Part 2 | Accounts/Reports/Billing etc | Chris Hari & David Jones | Expired | View |
| 21-Jan-2011 | 10:30 EST | RMS for Dummies Part 1 | This is the perfect Webinar for anyone who has just started using RMS. New RMS customers, new employees or new owners will benefit as we go thorugh all the basic functions. | Chris Hari & David Jones | Expired | View |
| 03-Dec-2010 | 10:00 EST | RMS Cloud - Tips & Tricks | How to get the most out of your cloud experience. Learn tips and tricks such as exporting reports, loading images, resolving performance issues. | Chris Hari & David Jones | Expired | View |
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07:57, 18 Mar 2015
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