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Webinars

Training Options - Webinars

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See the list below of upcoming webinars and register for the sessions that most interest you, or view previous webinars.

If you would like to suggest a subject for an upcoming webinar please email your suggestions to [email protected].

 

 

Attend Live Webinars

 

 

Date Time Topic Points Covered Presenters Register View Recording
19 March 2014 11 am AEST Adjustments, Discounts & B.O.G.O Wouldn’t it be nice if you only ever had to do everything once? Sadly life’s not like that especially when it comes to customers. They keep changing their minds about a whole range of things such as when they are coming, when they are going and how many guests. Thankfully making adjustments in RMS is quick and easy. It’s even quicker and easier if you know what you are doing.

Come along to this webinar to learn all about:
• Editing reservations
• Credit notes
• Discounts
​• Refunds and more

David Jones

Flynn McFarlane

Register  
5 March 2014
 
11 am AEST Deposits We'll be showing you all of the great options for setting up and using deposits.

David Jones

Flynn McFarlane

Expired View
19 Feb 2014 11 am AEST How not to get ripped off Are you protected against unscrupulous staff? There are many steps you can perform to ensure that your money stays in your pocket. It's always the last person you would suspect. Learn how to become aware of the signs that not all is well at your front desk.

David Jones

Flynn McFarlane

Expired View
5 Feb 2014 11 am AEST Group Reservations Creating a group reservation in RMS is easy once you know the simple tips and tricks.

David Jones

Flynn McFarlane

Expired View
22 Jan 2014 11 am AEST The In/Out Screen The In/Out screen is one of those underutilized features in RMS that can really save you a lot of time every day. As well as helping to organize the movement of guests such as everyone checking in, or everyone checking out it can also be used to perform functions for a group of clients. Some examples include; bulk check in, sending emails or sending text messages.

This webinar will show you how to take advantage of the RMS In Out Screen.

David Jones

Flynn McFarlane

Expired View
18 Dec 2014 11 am AEST The Vault RMS provides options for processing deposit payments from Online bookings. The latest offering is "The Vault". This option allows you to access credit card details without the requirement for a payment gateway and without storing sensitive information in RMS.

The best part is that it doesn't cost anything.

Watch this webinar to see how this will work for you.

David Jones

Flynn McFarlane

Expired View
11 Dec 2014 11 am AEST Long Term Stays This webinar shows us how to optimise the management of Long Term Stays in RMS.

David Jones

Flynn McFarlane

Expired View
27 Nov 2014 11 am AEST Triggered Correspondence RMS Triggered Correspondence is the easy way to make sure you are communicating with your guests prior to, during and after their stay. This set and forget system will send text messages or emails at predetermined times for marketing or operational purposes.
These automated messages can be used for any purpose you can think of such as confirming bookings, sending surveys, providing directions or offering upgrades.
This webinar will show you how to setup and optimize the Triggered Correspondence module.

David Jones

Flynn McFarlane

Expired View
27 Nov 2014 11 am AEST Packages One great way to add value to your accommodation is to offer packages.
By packaging different elements with the accommodation component you can add value to the stay making it more appealing to the guest.
Accommodation packages are also beneficial as a method of increasing yield and opening up new revenue centers.
This webinar will take you through the various ways of setting up and applying packages online and at the front desk.

David Jones

Flynn McFarlane

Expired View
20 Nov 2014 11 am AEST Rate Setup in the Tariff Availability Chart Setting rates is probably the most important task you perform in RMS. For the uninitiated it may seem daunting but after learning a few tips and tricks you will be setting up rates like a pro. Understanding the options allows you to optimise rates to increase occupancy and maximise yield.

There are two ways to set rates in RMS; Traditional Rates and Chart Rates. The method you choose will depend on your style of business and your specific requirements. This week's webinar will concentrate on setting up rates in the rate availability chart.

David Jones

Flynn McFarlane

Exipired View
13 Nov 2014 11 am AEST Rate Setup the Traditional Way! Setting rates is probably the most important task you perform in RMS. For the uninitiated it may seem daunting but after learning a few tips and tricks you will be setting up rates like a pro. Understanding the options allows you to optimise rates to increase occupancy and maximise yield.

There are two ways to set rates in RMS; Traditional Rates and Chart Rates. The method you choose will depend on your style of business and your specific requirements. This week's webinar will concentrate on the Traditional method and next week we will look at chart rates.

David Jones

Flynn McFarlane

Expired View
6 Nov 2014 11 am AEST RMS Book Now Button Alternate Views for the RMS Book Now Button

David Jones

Flynn McFarlane

Expired View
30 Oct 2014 11 am AEST

Myth Busters Webinar

Myth Busters Webinar

This webinar covers a number of features, functions and integration's that you may not know about. 

See how you can extend your use of RMS by watching this webinar.

David Jones

Flynn McFarlane

Expired View
23 Oct 2014 11 am AEST Housekeeping Housekeeping

David Jones

Flynn McFarlane

Expired View
28 August 2014 11 am AEST Using Requirements Using Requirements to organize your front desk!

David Jones

Flynn McFarlane

Expired View
21 August 2014 11 am AEST Dynamic Pricing Learn how to setup dynamic pricing for your property!

David Jones

Flynn McFarlane

Expired View
14 August 2014 11 am AEST Exploring the Rate/Availbility Chart

- Change Rate and Rules

- Setup Rates for OTA's

- View Occupancy

- View Rates

- Your Q & A

David Jones

Flynn McFarlane

Expired View
7 August 2014 11 am AEST The RMS Control Panel The RMS Control Panel

David Jones

Flynn McFarlane

Expired View
31 July 2014 11 am AEST RMS Channel Management

- Why use the RMS Channel Management instead of an external system.

- How do you connect to your linked Online Travel Agents

- Managing Allotments

David Jones

Flynn McFarlane

Expired View
24 July 2014 11 am AEST Mastering Reservations in RMS9 Making and Editing reservations in RMS9 is quick and easy but there are a few tips and tricks that make it even simpler and more efficient.

David Jones

Flynn McFarlane

Expired View
17 July 2014 11 am AEST Quick Quote Screen How to use the new RMS9 Quick Quote Screen

David Jones

Flynn McFarlane

Expired View
3 July 2014 11 am AEST RMS9 Booking Chart

New features including;

Click, Drag, Add Bookings!

Create Groups from the Chart

Special Events

Parking Bookings

and much much more.....

David Jones

Flynn McFarlane

Jenna Winters

Expired View
26 June 2014 11 am AEST Moving to RMS9

Why Move to RMS9

New Features of RMS9

David Jones

Flynn McFarlane

Chris Hari

Expired View
19-June-2014 11 am AEST Accounts Receivable in RMS9 How to use Accounts Receivable in RMS9

David Jones Flynn McFarlane
 

Expired View
29-Jan-2014 N/A TripConnect from TripAdvisor

How TripConnect can help you

How to Sign Up

How effectively it can help to drive direct bookings!

Sam Thompson Expired View
28-Jan-2011 15:00 EST RMS for Dummies Part 2 Accounts/Reports/Billing etc Chris Hari & David Jones Expired View
21-Jan-2011 10:30 EST RMS for Dummies Part 1 This is the perfect Webinar for anyone who has just started using RMS.  New RMS customers, new employees or new owners will benefit as we go thorugh all the basic functions.  Chris Hari & David Jones Expired View
03-Dec-2010 10:00 EST RMS Cloud - Tips & Tricks How to get the most out of your cloud experience.  Learn tips and tricks such as exporting reports, loading images, resolving performance issues. Chris Hari & David Jones Expired View
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Last modified
07:57, 18 Mar 2015

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