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Training Options

Training.jpgRMS training is conducted by our support and training team who have extensive knowledge of RMS and hands on experience in the hospitality industry.  Each training session is tailored to your specific needs and is available for individuals or small groups.

To discuss your training needs please contact Claire our Training Coordinator at RMS.

P: +61 3 8399 9462, then choose option 5
E: t[email protected]


RMS Training Models

RMS University

School of Front Office Operations

School of Advanced Operations (coming soon)

School of Configuration (coming soon)

Self Setup Configuration

Why pay for more training than you need?

RMS has designed a Self Setup program for configuring your RMS system.  This program will take you through the steps you need to complete in order to be up and running with your RMS system in no time!

This of course does not mean that you cannot get help during your configuration when you need it.

We will assign you your own Primary Support Person who you can contact and make appointments with to go over any finer details.


Remote Training

Using emulation programs we can share your desktop and train you across the internet in such a way that both the trainer and your staff are seeing your data simultaneously.  A telephone connection is used for two way discussion.  This form of training is most suitable for one person.

Click HERE for pricing

In Office Training

Melbourne - Keilor Park (Close to Tullamarine Airport) - up to 12 people

Gold Coast - Nerang (Close to M1 Freeway and between airports) - up to 6 people

This form of training is most suitable for a group of people, pricing is quoted on either a full day or half day training session.

Click HERE for pricing

Onsite Training

Our trainer will visit your site, conduct training and review your RMS operation.

We strongly recommend a place away from the front desk and cover for staff being trained as an uninterrupted session will give much better results.

Quoting is provided on request and includes Training + Travel Costs.

Click HERE for pricing

Training Partners

Certified Consultants in your local area can provide;

  • Access to advanced training
  • Direct liaison with a nominated RMS Senior service staff member.

Click HERE for a list of training partners that you can contact ot discuss training.


Webinars are a great way to learn how to become a proficient user of RMS in the comfort of your own office.  You can attend a webinar session via the internet and become an active participant by asking questions, or simply sit back to watch and listen anonymously.

If you dont quiet get it the first time you can watch the webinar again at a later date.

See the page below for a list of upcoming webinars and register for the sessions that most interest you.  Remember there are no costs for attending an RMS webinar.

You can aso view previous webinars by clicking on the VIEW links in the below page.

Click HERE to be taken to our Webinars Page

Tafe and other Training Facilities Courses

A number of TAFE colleges throughout Australia offer training courses for people working in the industry or for people who would like to work in the industry.


State Institution Phone Contact Email Course Information

+61 8 8535 6580

+61 467 766 203

Kirsty Macgregor [email protected] CLICK HERE
  TAFE SA - Mt Gambier        
  TAFE SA - Mt Barker       CLICK HERE
  TAFE SA - Victor Harbor       CLICK HERE
QLD Wide Bay Institute of TAFE +61 7 4120 6213 Tracey Briscoe [email protected]  
VIC South West TAFE +61 3 5564 8862 Nicholas O'Callaghan [email protected]  
  East Gippsland TAFE   Sharon Waters [email protected]  
  SuniTAFE Mildura   Jill Hudson [email protected]  
  Wodonga TAFE +61 3 6055 6360 Tracey Matheson [email protected]  
WA Edith Cowan University 134 328   [email protected]  
  The Australian School of Tourism & Hotel Management +61 8 9322 3202 Dr Alfred Ogle [email protected]  


RMS University
The RMS University is intended to train staff at a Hotel, Motel, Park or Campground on how to operate and configure the RMS 9 platform effectively. School of Front Office Operations Select the heading above to be taken to the School of Front Office Operations School of Advanced Operations Coming Soon to the RMS University School of Configuration Coming Soon to the RMS University
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Last modified
15:06, 19 Dec 2014


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