Home > System Status > Known Issues > Resolved - 30 June 2015 - RMS Cloud Connectivity Issues

Resolved - 30 June 2015 - RMS Cloud Connectivity Issues

Overview

RMS Cloud connectivity issues for some clients using Telstra for their ISP

Current Status

Engineers found a routing issue on the Telstra network that was resolved which was resolved. RMS has requested an explanation of the root cause of the issue

Time Frame

The issue occurred during the following period:

 

Region Start Date/Time End Date/Time
Australia (AEST +10 hours) 30 June 2015 at 10:30:00 PM 30 June 2015 at 10.50:00 PM

For more information on time zones or to convert these times to your local time zone please visit:

http://www.timeanddate.com/worldclock/converter.html

Services Affected

The following services may be affected during these maintenance works:

RMS 9 (Cloud)

RMS 8

RMS Online Bookings Page

RMS Online API 

RMS Modules (Boomgates, PABX and POS)

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Last modified
23:25, 30 Jun 2015

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