Depending on your chosen setup you may or may not have to install the RMSOnline Client.
If we are hosting your RMS database then you WILL NOTbe required to install the RMSOnline Client. Once you have completed the setup subjects above your system will be live automatically.
If you host your own RMS database youWILLbe required to install the RMSOnline Client.
The RMSOnline Client must be installed onto a computer that has 24/7 internet connection. The RMSOnline client should never be shut down.
Go to the RMS web page - www.rms.com.au
Login to Customer Service (Login at the top right of the page) using your RMS Client No. and Password
Go to the download button
Locate the download for RMSOnline Client
Click once on download and choose to save the file to your desktop
Once downloaded, locate the file named Online Client vx.xx.msi and double click on it.
Install the file changing no details and clicking Next.
Once installed the online client should automatically start and minimize itself in the system tray. The image for the online client is a blue satellite dish.
You must now configure and synchronise your online client;
Double click on the icon for RMSOnline Client from your system tray (bottom right corner of your screen)
Go to the Database Tab
Enter your SQL Login details (username and password)
Select the SQL Server from the drop down list
Select your database name from the drop down list
Click once on Save then Exit.
Now that your online client is configured you must now complete a full property synchronise;
Click once on synchronize
Click once on full property
This process can take up to 5 minutes to run, please be patient. When complete you will see a line in the message screen 'Upload completed'.
You may proceed to the Test Reservation subject, click HERE.
A permanent internet connection is required for Online Client. This is required to be in the form of a broadband connection using Cable, ADSL or ISDN. Standard Dialup connections are NOT supported.
Temporary internet disconnections will prevent the Online Client from operating correctly.
NOTE: Special configuration of your firewall may be required to allow the Online Client to transfer files to our FTP server.
Outbound FTP traffic on ports 21, 80, 20000 - 22000 to the following IP range 188.8.131.52/26 may be required depending on your Firewall settings.