Your RMS Cloud permanently runs slowly.
Your enjoyment of RMS9 / RMS cloud will in large part depend on your choice of Internet Service Provider (ISP). Like all things you usually get what you pay for. Whilst the cheaper plans of some of the lesser known ISP's may be appealing it could end up being a false economy. Slow or poor quality connections will reduce the response times and may result in unexpected down times.
To date we have not experienced any problems with the following ISPs.
|Telstra Internet Direct||www.telstra.com.au/internetdirect|
Is the computer you are using connected to your modem/router using a Wi-Fi (wireless) connection? If so try testing with an Ethernet connection (network cable directly from your computer to the modem/router).
To assist us in investigating the issue for you to achieve a resolution in the fastest time frame please ensure that when you log your service request that you include the following information;