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Extending Existing Reservations for Ultra Lite

Overview

This article will take you through the steps on how extend a reservation in your RMS Ultra Lite system.

Feature

As reservations are made from online, you may have a guest who wishes to extend their reservation, by following these steps you will be able to edit the reservation and extend the number of nights stay.

Finding the Reservation

From any screen within RMS9

Click once on Reservations on the Navigation bar

Choose Find Reservation from the list

UltraLiteSearchRes.jpg

Under the heading 'Search On' highlight 'Surname Given'

Under the heading 'Status' select the options Unconfirmed and Confirmed

Under the heading 'Options' enter the guests surname, then click once on the magnifying glass icon to the right or hit enter on your keyboard.

The results of your search will appear listed on the right hand side of the screen.

When you have located the reservation you wish to extend left click once on the reservation number displayed in blue text in the first column.

NOTE: If only one match is found the system will automatically open the reservation screen for you.

Extending a Reservation

Once you have the reservation screen open to extend the guests stay change the number of nights on the screen to reflect the new number of nights stay.

Once completed select Save Exit.

UltraLiteExtend.jpg

Watch this short video on how

Coming Soon!

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Last modified
09:27, 17 Oct 2013

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