This article will take you through the steps on how extend a reservation in your RMS Ultra Lite system.
As reservations are made from online, you may have a guest who wishes to extend their reservation, by following these steps you will be able to edit the reservation and extend the number of nights stay.
From any screen within RMS9
Click once on Reservations on the Navigation bar
Choose Find Reservation from the list
Under the heading 'Search On' highlight 'Surname Given'
Under the heading 'Status' select the options Unconfirmed and Confirmed
Under the heading 'Options' enter the guests surname, then click once on the magnifying glass icon to the right or hit enter on your keyboard.
The results of your search will appear listed on the right hand side of the screen.
When you have located the reservation you wish to extend left click once on the reservation number displayed in blue text in the first column.
NOTE: If only one match is found the system will automatically open the reservation screen for you.