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BIG4 Membership Database

Important Information before you Start

In order to utilize the BIG4 membership database your computer will be required to have a permanent connection to the internet.  You must also being using version 8.11.797 or higher of RMS.  

The below important information below only applies to Self Hosted properties.

If you do not have this version installed please contact your Primary Support Person to release this upgrade to you.

Dot Net Framework 3.5 SP1 must also be installed to use this module.  If you do not have this version installed it can be downloaded from the RMS Customer Service web page www.rms.com.au

If you are using Windows 2000 you must ensure you have Service Pack 4 installed, if you do not have this installed then please see your local technician to complete this for you.  A link to this upgrade from Microsoft is provided below;



First Step

From any screen within RMS9

Select Setup from the Navigation Bar
Go to Property Options in the list
Select General Information from the sub list

On the left hand side of this screen you will find the field for Lic No. > enter the letters BIG4 into this field with no spaces.

Second Step

From the same screen as above. 

Tick the option to Use Membership Database. 

NOTE: Do not enter any information to the data path below.

Third Step

You can make the Membership No. field the default start field in your RMS system.

To do this;

Go to the Guest Options tab on the General Information Screen

Here you will see three options to ‘Start the Cursor in Field, choose Membership, then Save and Exit back to the Main Menu of RMS9.

Fourth Step

Ensure that the membership field can be seen in the client details column.

To do this;

  • Log into your RMS8 system, from the Main Menu of RMS choose the drop down setup menu on the top tool bar.
  • Select the Field Maintenance option in the list provided.
  • In the first column ‘Client Details’ ensure that the field for ‘Membership No.’ is ticked.

If you wish to move the field up or down first click once on the field to select it then using the up and down arrows to the right of this column click the appropriate button until the field is positioned where you would like to see it.

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Last modified
09:15, 17 Oct 2013



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