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What is a Token? How do I create a Token?


Tokenization is the process of replacing some piece of sensitive data with a value that is not considered sensitive.

The Payment Card Industry Data Security Standard, an industry-wide standard that must be met by any organization that stores, processes, or transmits cardholder data, mandates that credit card data must be protected when stored. Tokenization, as applied to payment card data, is often implemented to meet this mandate, replacing credit card numbers in some systems with a random value.

NOTE: Only one (1) token can be held against a guest at any one time.  The token created is specific to the property id, this is important to note for multi property databases.

How long does a Token last?

A token will last for the life of the card.  Once the card expires the Token will become inactive and will not work, another Token would need to be created for the guest on their new card details.


A token is created through the ‘CC Token’ button that is now visible at the bottom of the Guest Details screen/column.  If a token has not been created the button will show red (see below).


When you choose this button the below screen will appear.  Enter the credit card details requested, select 'Create Token'. 

If successful all fields will turn read only and the status field will turn green stating Token Exists.


Descriptions of other buttons available on this screen are;  Delete Token:  This button will delete the token.


If a token has been created the ‘CC Token’ button will show green (see above).


After a Token has been created the ‘CC Token’ button and the credit card number field will only show the last 4 digits of the Credit Card.

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Last modified
09:13, 17 Oct 2013



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