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How do I receipt using my TGate Gateway in RMS 8?

Overview

Credit Card receipts can be processed in two ways when linked to a payment gateway;

  1. Using a Token
  2. Manually entering a card number

In both cases the receipt will only go through the Payment Gateway if the receipt type of Credit Card is chosen. (The EFTPOS receipt type will not process through your payment gateway).

Using a Token

This option will only be valid if you have first created a Token on the Guest Details, for steps on how to achieve this go to How Do I Create a Token.

Please Note: If you have not had the Repeat Sales functionality activated by TGate on your account you will be unable to process a receipt using the token option.

Select the receipt type of Credit Card.

Enter the Receipt amount.

ReceiptWithToken1.jpg

Select the ‘Use Token’ button on the right, the below message will appear, choose Yes.

ReceiptWithToken2.jpg

By choosing ‘Use Token’ the Credit Card fields will turn read only and the ‘Use Token’ button will change to Green.

ReceiptWithToken3.jpg

Select Process, the status field will state 'Contacting Bank'.

If the transaction is successful the status field will turn green and show 'Approved' before closing off and proceeding with the receipt as normal.

** By choosing to reverse the receipt in RMS immediately after this test is run the money will be refunded to your credit card.

Manually entering Card Details

Note: Even if a token has been created for the guest, when processing a credit card receipt you can choose to process a different credit card by following the below steps.

Select the receipt type of Credit Card.

Enter the Receipt amount.

Enter the Credit Card information required on the screen.

ManuallyEnteringCardDetails1.jpg

Select Process, the following 'Credit Card Verification No' screen will appear.

ManuallyEnteringCardDetails2.jpg

Enter the CVV No (last three digits on the back of the card) then select OK, the status field on the receipt screen will state 'Contacting Bank'.

If the transaction is successful the status field will turn green and show 'Approved' before closing off and proceeding with the receipt as normal.

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Last modified
09:12, 17 Oct 2013

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