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PCI Compliance and Online Payments

In response to the growing threat of improper use of credit cards the payment card industry formed the PCI Security Standards Council. The council has developed a set of standards (PCI DSS) for anyone who stores, processes or transmits credit card data. The primary goal of the council and the purpose of the DSS is to protect card holder’s data.

There are two elements of PCI that may relate to RMS customers where they accept credit cards as a form of payment.

  1. The Payment Card Industry Data Security Standard (PCI DSS)

    This standard stipulates the conditions under which credit card data can be processed,stored and transmitted in a way that complies with the agreement between the card issuers, the bank and the merchant.

    The PCI DSS details all aspects of business practice including, policies, security, devices such as credit card processing terminals and the environment in which they operate. Quite apart from any business information software, such as RMS, the merchant is obliged to comply with the standard. An example of not complying with the standard might include the practice of recording credit card details in a book that is left in an opened draw.
     
  2. The Payment Application Data Security Standard (PA DSS)

    This is a standard for a software or hardware payment application that stores, processes or transmits credit card data. A property management system such as RMS is deemed to be a payment application if it stores processes or transmits credit card data.

Instances of RMS that store credit card details are not PA DSS compliant. However RMS can be configured and supplied in such a way that it is impossible to store credit cards in any part of the system. Neither can it process or transmit card data. Furthermore such examples of RMS cannot be re configured by the user to allow for the storage of credit cards post installation.

By definition of the PA DSS any application that does not store, process or transmit credit card data is out of scope of PA DSS and is not required to comply. Customers who are seeking to establish a business environment that complies with the PCI DSS should consider using a version of RMS which has had the ability to store, process and transmit credit cards disabled. Using the non-payment application version of RMS forms a significant part of operating a PCI DSS compliant business environment.

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Payment Express DPS - Australia and New Zealand

Obtaining a Gateway Account occurs in two steps;

  1. Contact your bank and enhance your merchant facility to be Ecommerce enabled.
  2. Contact your chosen gateway provider to create an account.

Information and contact details for each gateway available can be provided by the follow RMS Sales Agents, to contact any of the below agents please contact us on +61 3 8399 9462, alternatively you can log a service request through our customer support page and the Sales Agent for your region will contact you;

Payment Express (DPS)    Lorraine Jones - [email protected]

SagePay - United Kingdom

Obtaining a Gateway Account occurs in two steps;

  1. Contact your bank and enhance your merchant facility to be Ecommerce enabled.
  2. Contact your chosen gateway provider to create an account.

Information and contact details for each gateway available can be provided by the follow RMS Sales Agents, to contact any of the below agents please contact us on +61 3 8399 9462, alternatively you can log a service request through our customer support page and the Sales Agent for your region will contact you;

SagePay  Bob Leighton - [email protected]

XCharge - United States of America

Obtaining a Gateway Account occurs in two steps;

  1. Contact your bank and enhance your merchant facility to be Ecommerce enabled.
  2. Contact your chosen gateway provider to create an account.

Information and contact details for each gateway available can be provided by the follow RMS Sales Agents, to contact any of the below agents please contact us on +61 3 8399 9462, alternatively you can log a service request through our customer support page and the Sales Agent for your region will contact you;

XCharge  Jerome Staverosky - [email protected]

TGate - United States of America

Obtaining a Gateway Account occurs in two steps;

  1. Contact your bank and enhance your merchant facility to be ecommerce enabled.
  2. Contact your chosen gateway provider to create an account.

Information and contact details for each gateway available can be provided by the follow RMS Sales Agents, to contact any of the below agents please contact us on +61 3 8399 9462, alternatively you can log a service request through our customer support page and the Sales Agent for your region will contact you;

TGate  Jerome Staverosky - [email protected]

Related

Frequently Asked Questions
Payment Express (DPS)
SagePay
If you have chosen to use your own SagePay account the below tutorials will take you through the steps from creating your account to using the gateway in your RMS 8 system as well as RMS Online. How do I create a SagePay Account? Contact information for our sales agent who can assist you with creating a SagePay account. How do I Activate my SagePay account in RMS 9? Five (5) easy steps to activating your SagePay account in RMS 9. Balancing RMS 8 with your SagePay account Learn how to quickly and easily balance your RMS 8 system with your SagePay account RMS Online using the SagePay Gateway... A summary of the SagePay payment screen that will now appear for your guests booking online for payment of their deposit.
TGate
If you have chosen to use your own TGate account the below tutorials will take you through the steps from creating your account to using the gateway in your RMS 8 system as well as RMS Online. TGate Help Documentation For a copy of the TGate User Guide CLICK HERE For a copy of the TGate Repeat Sale instructions CLICK HERE For a copy of the TGate Quick Reference Guide CLICK HERE For a copy of the TGate Merchant Manual CLICK HERE How do I create an TGate Account? Contact information for our sales agent who can assist you with creating a TGate account. How do I Activate my TGate account in RMS 9? Five (5) easy steps to activating your TGate account in RMS 9. What is a Token? How do I create a Token? Tokenization is the process of replacing some piece of sensitive data with a value that is not considered sensitive. How do I receipt using my TGate Gateway in RMS 8? Learn how to process receipts in RMS 8 that will go through your payment gateway. How do I refund using my TGate Gateway in RMS 8? Learn how to process refunds and receipt reversals in RMS 8 that will go through your payment gateway. RMS Online using the TGate Gateway... A summary of the TGate payment screen that will now appear for your guests booking online for payment of their deposit.
XCharge
If you have chosen to use your own XCharge account the below tutorials will take you through the steps from creating your account to using the gateway in your RMS 8 system as well as RMS Online. How do I create an XCharge Account? Contact information for our sales agent who can assist you with creating a XCharge account. How do I Activate my XCharge account in RMS 9? Five (5) easy steps to activating your XCharge account in RMS 9. What is a Token? How do I create a Token? Tokenization is the process of replacing some piece of sensitive data with a value that is not considered sensitive. How do I receipt using my XCharge Gateway in RMS 8? Learn how to process receipts in RMS 8 that will go through your payment gateway. How do I refund using my XCharge Gateway in RMS 8? Learn how to process refunds and receipt reversals in RMS 8 that will go through your payment gateway. End of Day Closeout Procedure Learn how to quickly and easily batch & balance your RMS 8 system with your XCharge account RMS Online using the XCharge Gateway... A summary of the XCharge payment screen that will now appear for your guests booking online for payment of their deposit.
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Last modified
07:54, 23 Jan 2014

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