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Passing Online Fees to your Guests

Overview

Setting your online system to pass either or both the Credit Card Fees and Booking Fees to your guests is done via the below steps, the fees that you will pass forward to your guests can the be same amount your are charged or a higher/lower amount.

Fees current of 1 March 2013 are outlined below;

Booking Fee - $1.00 + GST per reservation

Credit Card Commission - 2% + GST of the deposit taken

Credit Card Merchant Fee - 0.80c + GST per deposit taken

Create a G/L Acc Code

By completing this step you will be able to easily see the amount that you have charged for the fees above.  If you wish to use an existing Account Code in your system you can skip this step.

From any screen within RMS 9

Click once on Setup on the Navigation bar
Choose Accounting from the list
Choose G/L Acc Codes from the sub list

Select ADD at the bottom of the screen

Enter the relevant information into the fields named G/L Acc Code & Description then select Save/Exit.

OnlineGLCode.jpg

Create a Sundry Charge

By completing this step you will be able to easily see the amount that you have charged for the fees above.  If you wish to use an existing Sundry Charge in your system you can skip this step.

From any screen within RMS 9

Click once on Setup on the Navigation bar
Choose Accounting from the list
Choose Sundries from the sub list

Select ADD at the bottom of the screen

Enter the relevant information into the fields named Description, GST Type, as well as selecting your G/L Acc Code then select Save/Exit.

NOTE: Do not enter a unit price into this sundry charge.

Online Sundry.jpg

Active the Passing of Fees & Nominate the Amount

From any screen within RMS 9

Click once on Setup on the Navigation bar
Choose Online Bookings from the list
Choose Options from the sub list

On the screen that appears you will need to complete the following three (3) steps;

  1. Select the Sundry Charge you wish to use to automatically apply the fees
  2. Tick Charge Client Credit Card Commission if you wish to do so, you may change the % amount if you desire
  3. Tick Charge Client Online Booking Fee if you wish to do so, you may change the $ if you desire

Now select Save/Exit.

NOTE: If you are a Self Hosted customer you will need to perform a full property sync in your online client for this feature to take effect.

 

OnlineActivatingFees.jpg

How this effects your reporting

As reservations drop into your RMS system via the RMSOnline Agent the charges you have selected above will be created onto the reservations account automatically.

If you have chosen to take a deposit for your online bookings these fees will be added into the deposit required amount to the guests.

These charges will appear on your Daily Cash, Daily Charge, Management Cash/Charge and Audit Trail in your system.

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Last modified
16:47, 25 Jun 2014

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