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Turu Information


Whether you are an existing Turu customer or you wish to sign up with them, this article will take you through the steps to make the process of using the RMS Online interface with Turu easy!


All reservations sent to RMS from Turu have been paid in full. Please see the below link for Turu's remittance cycle:




The RMS Turu Connection

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UPDATE as of 02/06/2015

Turu can now have more than 1 rate type assigned.


The RMS Online interface with Turu allows you to control the following Turu features direct from your RMS9 system;

What RMS sends to Turu - Availability and Rates

Elements  Further Information Used with this Interface
Live Availability as per Allotments Your live availability (no greater than the allotment set) greentick.gif
Stop Sells Any Stop Sell Performed in the Tariff/Availability Chart greentick.gif
Minimum Nights Minimum length of stay set in the Tariff/Availability Chart File:System_Status/greentick.gif
Maximum Nights Maximum length of stay set in the Tariff/Availability Chart greentick.gif
Rate Amount Nightly Rate from the Tariff/Availability Chart greentick.gif
No. of Guests included in Rate Number of guests the base rate covers. greentick.gif
Additional Rates Rate for additional guests above what is included in the base rate greentick.gif
Rate Description Tariff Type description in RMS greentick.gif
Currency   greentick.gif
Email Notifications   Confirmation is sent by Turu

What Turu provide for Reservations

Element Passed in from Turu Relevent field in RMS Used with this Interface
Guest Surname Surname greentick.gif
Guest Given Name Given greentick.gif
Address Address1 greentick.gif
Town/Suburb Town greentick.gif
State State greentick.gif
Postcode Postcode greentick.gif
Country Country greentick.gif
Phone Phone AH greentick.gif
Email Email greentick.gif
Adults Adults greentick.gif
Children Children greentick.gif
Infants Infants greentick.gif
Arrive/Depart Arrival and Departure dates greentick.gif
Category Category (Room Type) greentick.gif
Travel Agent Online Agent greentick.gif
Total Rate Total Rate for Stay greentick.gif
Rate Type Description of Rate greentick.gif
Special Notes Res Notes greentick.gif
Number of Rooms Used for Group reservations greentick.gif
Unique ID from Third Party Provider   greentick.gif

Existing Turu Customer

You will need to contact Turu to advise of your intention to connect to RMS.  To do this email [email protected], alternatively you can contact their support team on 1300 657 076.

When Turu have activated your property follow the instructions in the article 'Connecting Online Channels' to connect your RMS system to Turu.

Signing up with Turu

If you wish to connect to Turu for Online Bookings, Turu support staff can assist you to setup the RMS interface and map your allotments back to RMS Online.

Turu will require the following information from you

  1. Your RMS Client ID
  2. Your property name as it is displayed in your RMS system

Please email the above information to your Turu account manager, alternatively [email protected] and let them know that you wish to setup the RMS interface.

You can phone Turu on 1300 657 076 during business hours and one of their support team will assist you.

When Turu have activated your property follow the instructions in the article 'Connecting Online Channels' to connect your RMS system to Turu.

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Last modified
11:29, 25 Jun 2015


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