Whether you are an existing InnLink customer or you wish to sign up with them, this article will take you through the steps to make the process of using the RMSOnline interface with InnLink easy!
The RMSOnline interface with InnLink allows you to control the following InnLink features direct from your RMS9 system;
Step 1. You will need to contact InnLink to advise of your intention to connect to RMS via XML
Step 2.
Step 3. Add your InnLink Room Types and Tariff Types from the Correlation Table into your RMS InnLink Setup Screen (See Below)
Step 4. Advise InnLink that the RMS Mapping has been completed
From any screen in RMS9
Select Setup from the top Navigation Bar
Select Online Bookings from the list
Select Channel Management from the sub-list
Select Edit/Connect to the right of InnLink
At the bottom of this screen you will find two buttons 'Add Room Type' and 'Remove Room Type'.
Select Add Room Type:
Enter your PMS Room Codes into the Retail Website Site Type Column as per the Correlation Table Completed with InnLink. Alternatively the PMS Room Code can be found in iHotelier (https://admin.ihotelier.com) here:

Enter your PMS Rate Plan Codes into the Retail Website Tariff Type Column as per the Correlation Table Completed with TravelClick. Alternatively the PMS Rate Plan Code can be found in iHotelier (https://admin.ihotelier.com) here:

Once you have completed the filling in the Retail Website Site Types and Retail Website Tariff Types select Save/Exit.
Your Room Types / Tariffs will now display in the Retail Website Section. e.g. KING/BAR
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For each row you can now select the RMS Room Type and Tariff Type you wish to apply.
Enter your Reference number and Password from InnLink then Save and Exit.
You can now proceed with Step 4.
You will need to contact InnLink to advise of your intention to connect to RMS via XML.
Email: outlining your intention to connect.
When InnLink have activated your property follow the instruction in the article 'Connecting Online Channels' to connect your RMS system to InnLink.
If you wish to sign up with InnLink to be an Online Agent for your property please email outlining your intention to connect.
Once you have emailed, a member of the InnLink accounts team will contact you.
When InnLink have activated your property follow the instruction in the article 'Connecting Online Channels' to connect your RMS system to InnLink.
The RMSOnline interface with InnLink allows you to control the following InnLink features direct from your RMS9 system;
| Elements | Further Information | Used with this Interface |
|---|---|---|
| Live Availability as per Allotments | Your live availability (no greater than the allotment set) | ![]() |
| Stop Sells | Any Stop Sell Performed in the Tariff/Availability Chart, resulting in zero availability being passed to TravelClick for said date/s. |
Please Note: Stop Selling a Specific Tariff Type will Stop Sell the Category for TravelClick |
| Minimum Nights | Minimum length of stay set in the Tariff/Availability Chart | ![]() |
| Maximum Nights | Maximum length of stay set in the Tariff/Availability Chart | ![]() |
| Closed to Arrival | Closed to Arrival set in the Tariff/Availability Chart | |
| Rate Amount | Nightly Rate from the Tariff/Availability Chart | ![]() |
| No. of Guests included in Rate | Number of guests the base rate covers. | ![]() |
| Additional Rates | Rate for additional guests above what is included in the base rate | |
| Rate Description | Tariff Type description in RMS | |
| Currency | ||
| Email Notifications | Who sends Booking Confirmations | Confirmation is sent by InnLink |
| Element Passed in from InnLink | Relevent field in RMS | Used with this Interface |
|---|---|---|
| Guest Surname | Surname | ![]() |
| Guest Given Name | Given | ![]() |
| Address | Address1 | ![]() |
| Town/Suburb | Town | ![]() |
| State | State | ![]() |
| Zipcode | Zipcode | ![]() |
| Country | Country | ![]() |
| Phone | Phone AH | ![]() |
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| Adults | Adults | ![]() |
| Children | Children | ![]() |
| Infants | Infants | ![]() |
| Arrive/Depart | Arrival and Departure dates | ![]() |
| Category | Category (Room Type) | ![]() |
| Travel Agent | Online Agent | ![]() |
| Total Rate | Total Rate for Stay | ![]() |
| Rate Type | Description of Rate | ![]() |
| Special Notes | Res Notes | ![]() |
| Number of Rooms | Used for Group reservations | ![]() |
| Unique ID from Third Party Provider | ![]() |