Agoda Information
Overview
Whether you are an existing Agoda customer or you wish to sign up with them, this article will take you through the steps to make the process of using the RMSOnline interface with Agoda easy!
Signing up with Agoda
If you wish to connect to Agoda.com - Click Here (https://ycs4.agoda.com/en-us/ExpressConnect/Index)
Top Ten Reasons to Partner with Agoda.com
Once done you can connect to Agoda.com in RMS9 by following the instructions in the article 'Connecting Online Channels'.
Important Information
In order for the Agoda interface to sync successfully you must ensure that the Max. Occupancy on Existing Bedding in your Agoda Room Settings match's the 'Max Occupants per Room' in your RMS Category setup screen.
If the number in each of these fields does not match the interface will not function correctly.
If you have any questions about Agoda.com or if you are having difficulty updating, please choose from the list of contact email address to get in contact with your local team or Market Manager.
Contact Agoda.com - Click Here (https://ycs.agoda.com/en-us/default.aspx)
Feature
The RMSOnline interface with Agoda.com allows you to control the following Agoda.com features direct from your RMS9 system;
What RMS sends to Agoda - Availability and Rates (Agoda rate plan retail)
| Elements | Further Information | Used with this Interface |
|---|---|---|
| Live Availability as per Allotments | Your live availability (no greater than the allotment set) |  |
| Stop Sells | Any Stop Sell Performed in the Tariff/Availability Chart | |
| Minimum Nights | Minimum length of stay set in the Tariff/Availability Chart |  |
| Maximum Nights | Maximum length of stay set in the Tariff/Availability Chart | |
| Rate Amount | Nightly Rate from the Tariff/Availability Chart | |
| No. of Max Occupants | Two systems MUST match. | |
| Additional Rates | Rate for additional guests above what is included in the base rate | |
| Rate Description | Tariff Type description in RMS |  |
| Currency | | |
| Email Notifications | Confirmation is sent by Agoda |
What Agoda provide for Reservations
| Element Passed in from Agoda Tourism | Relevent field in RMS | Used with this Interface |
|---|---|---|
| Guest Surname | Surname | |
| Guest Given Name | Given | |
| Address | Address1 | |
| Town/Suburb | Town | |
| State | State | |
| Postcode | Postcode | |
| Country | Country | |
| Phone | Phone AH | |
| ||
| Adults | Adults | |
| Children | Children | |
| Infants | Infants | |
| Arrive/Depart | Arrival and Departure dates | |
| Category | Category (Room Type) | |
| Travel Agent | Online Agent | |
| Total Rate | Total Rate for Stay | |
| Rate Type | Description of Rate | |
| Special Notes | Res Notes | |
| Number of Rooms | Used for Group reservations | |
| Unique ID from Third Party Provider | |
Existing Agoda Customer
You will need to contact Agoda.com to advise them of your intention to connect to RMS. To do this, please email or call your Market manager or click on 'Contact Agoda' Listed under Important Information.
Once your Market Manager confirms your property has been added to the Master Account, you can connect to Agoda.com in RMS9 by following the instructions in the article 'Connecting Online Channels'.
Classifications
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