Table of contents
No headers
- RMS Knowledge Base
- Channel Management
- Alternative Views for your RMS Book Now Button
- Balancing your RMS Online Payments
- Connecting Online Channels
- AA NZ Information
- AAA Tourism Information
- BookDirect2Save Information
- Booking.com Information
- Check-In.com.au Information
- eTourism Information
- Expedia Information
- GoldenChain Information
- Jetstar Information
- Levart Information
- Lido Information
- Netroomz Information
- Online Client Installation
- Pitchup.com Information
- Quickbeds Information
- RatesToGo Information
- ReserveGroup Information
- Roamfree Information
- Siteminder Information
- TourismExchange Information
- TravelClick Information
- Update247 Information
- Using Allotments
- V3 Information
- Wotif Information
- How to switch to the new Wotsync Interface
- No Availability Showing
- Not receiving confirmation Emails
- Quote Reservations from Channels
- RMS Book Now button
- Category Settings for the RMS Book Now Button
- iBookings
- Online Bookings
- Connecting the RMS Book Now Button Channel
- Online Booking Colors
- Online Photos
- Options
- Online Client Installation
- Optional Extras for the RMS Book Now Button
- Promo Codes for the RMS Book Now Button
- Tariff/Availability Chart
- Using Allotments
- RMS Online API
- 1.1 Property Details Request and Response
- 1.2 Room Type Details Request and Response
- 1.3 Availability Rates Request and Response
- 1.4 Booking Quote Request and Response
- 1.5 Booking Request and Response
- 1.6 Booking Cancel Request and Response
- 2.1 Terms and Definitions
- Revision History
- RMS API Technical Information
- RMS Online Overview
- RMSOnline Client - IX_Username Error
- ePOS
- Help Resources
- Module Information
- Access Control BoomGate Installation
- BIG4 Membership Database
- BoomGate Installation for 3rd Party Software
- Client Import Utility
- Family Parks Membership Database
- Hyperterminal Test for BoomGates - Windows 95 to XP
- Hyperterminal Tests for BoomGates - Windows Vista and Higher
- iBackup
- Kiosk Interface
- MFI Installation Instructions
- TOP 10 Membership Database
- Top Tourist Parks Membership Database
- PCI Compliance and Online Payments
- Payment Express (DPS)
- Balancing RMS 8 with your DPS account
- How do I Activate my DPS account in RMS 9?
- How do I create a Payment Express (DPS) Account?
- How do I receipt using my DPS Gateway in RMS 8?
- How do I receipt using my DPS Gateway in RMS9?
- How do I refund using my DPS Gateway in RMS 8?
- How do I refund using my DPS Gateway in RMS9?
- RMS Online using the DPS Gateway
- What is a Token? How do I create a Token in RMS 8?
- What is a Token? How do I create a Token in RMS9?
- SagePay
- TGate
- XCharge
- Payment Express (DPS)
- RMS Cloud
- How to run Ping Tests
- Restoring RMS Cloud to your RMS Cloud Training System
- RMS Cloud - Cannot Login
- RMS Cloud - Troubleshooting Freezing
- RMS Cloud - Troubleshooting Intermittent Speed Issues
- RMS Cloud - Troubleshooting Permanently Slow Connection
- RMS Cloud - Troubleshooting Random Drop Outs
- RMS Cloud Pre-Move Checklist
- RMS Cloud Setup Instructions for Mac
- RMS Cloud Setup Instructions for Windows Computers and Tablets
- RMS Cloud Setup Instructions for your iPad
- RMS Cloud Windows Printer Settings
- Setting RMS Cloud Regional and Language Options
- The client could not establish a connection to the remote computer
- The specified remote 2X Connection could not be found
- Uploading Images to RMS Cloud
- RMS8
- RMS9
- Accounting
- Accounting Options
- Account Options
- Activate End of Day
- Activating AR Accounts
- Activating Credit Card Transaction Fees
- Cancelling Reservation Options
- Correspondence Tab
- Creating the Tariff Options
- Default Bill To Settings
- Departing Reservation Options
- Options Tab Options
- Owner Accounting Commission on Departure
- Owner Accounting Create Owner Income
- Owner Accounting Options
- Owner Accounting Owner Statement Note
- Owner Accounting Owner Statements
- Owner Accounting Pay Manager By
- Owner Accounting Trust Lots
- Periods
- Phone Charge Options
- Print Options Tab Notes
- Print Options Tab Statement Receipt Options
- Print Options Tab Tax Invoice
- Receipt Types
- Reporting Tab
- Split Account Options
- Tax Options
- Tax Tab Options
- Credit Cards
- Discounts
- GL Acc Codes
- Late Fees
- One Trust Bank Account
- Packages
- Payment Mode
- Requirements
- Sundries
- Accounting Options
- Accounts
- 1. Reservation Accounts Overview
- 2. Cash Account Overview
- Applying Periodic Charges
- Applying Repeat Charges
- Applying Sundry Charges
- Canceling Tax Invoices
- Changing the Bill To
- Correspondence Button
- Creating Tax Invoices
- Creating the Tariff
- Emailing Statements
- Merging Charges
- Printing Statements
- Properties Button
- Receipting
- Refunding
- Reversing Receipts
- Show/Hide Voided Transactions
- Transferring Charges (Xfer)
- Voiding Charges
- Categories/Areas
- Charts
- Availability Map
- Booking Chart
- Attributes on the Booking Chart
- Changing the Color Display of the Booking Chart
- Changing the Text Display of the Booking Chart
- Data Window
- Go To
- Legend
- Moving through the Booking Chart
- Options Screen
- Area Width to Display Option - Booking Chart
- Areas to Display Option - Booking Chart
- Column View By Options - Booking Chart
- Days to Display Option - Booking Chart
- Enable Data Window Option - Booking Chart
- Height of Area Option - Booking Chart
- Show Area Description Column Option - Booking Chart
- Show Area Dirty Indicator Option - Booking Chart
- Show Traditional Tariff Period Color Option - Booking Chart
- View By Option - Booking Chart
- Parking Reservations
- Set Position
- Special Events on the Booking Chart
- Reservation Position List
- Configuring RMS
- Configuring RMS Ultra Lite
- Session 1
- Session 2
- Session 3
- Session 4
- Session 5
- Building the Reservation List for Ultra Lite
- Cancelling Reservations for Ultra Lite
- Changing the Text Display of the Booking Chart (Ultra Lite)
- Creating New Resrevations for Ultra Lite
- Extending Existing Reservations for Ultra Lite
- Moving through the Booking Chart (Ultra Lite)
- Using the Reservation Search screen for Ultra Lite
- Session 6
- Correspondence - Form Letters
- Correspondence - SMS
- Creating a Shortcut Icon
- Dashboards
- Lookup Tables
- Meters
- Owner and Trust Accounting Procedures
- Property Options
- Report Writer
- Reporting in RMS9
- Accounting
- Daily
- Area Change
- Area Status Verification
- Arrival List
- Attribute List
- Cancellation List
- Company Contract Wise Occupancy
- Current Client List
- Daily Facilities Activity
- Daily Movements Cleaning
- Departure List
- Finished Requirements
- Housekeeper Forecast
- Housekeeping
- InHouse Report
- Overdue Arrival
- Overdue Departure
- Overdue Deposit
- Reservation List
- Wardens
- Dwelling
- Forex
- Management
- AHL Management
- Black List Clients
- Booking by Travel Agent
- Budget Vs Actual
- Budget Vs Projected
- Cash/Charge by Reservation Arrival
- Charges Report by Categories
- Clients by Region
- Marketing
- Marketing Cash/Charge by Reservation Arrival
- Occupancy
- Occupancy and Revenue Comparison Report
- Production
- Reasons
- Reservation Position Forecast
- Reservations Made/Modified
- Statistics
- Unsold Accommodation Revenue
- Yield Occupancy
- Night Audit
- Online
- Owner Accounting
- Workforce
- Reservations
- Tariff/Availability Chart
- Traditional Tariffs
- Triggered Correspondence
- Users & Security
- Accounting
- Self Hosted Customers
- Backup Options for Self Hosted Customers
- Connecting to RMS9
- Installing RMS 8 onto an existing or new Workstation
- Installing SQL 2008 onto a new Server
- Installing the RMS Configurator Service
- Installing the RMS Configurator/Updater
- Installing the RMSOnline Client
- Night Audit Procedure
- Purging RMS
- Replacing your RMS Server
- Resetting the RMS License Accumulation
- Resetting the sa password in Microsoft SQL Server
- RMS Hardware Requirements
- RMS Server Crash Recovery Procedure
- Upgrading to SQL 2008
- System Status
- Archive
- Access to RMS 8 & 9 (Cloud)
- Cloud Login Issues - Primary Connection - 01 Oct 2012
- Complete - Network Load Balancer Upgrade - 21 Mar 2013
- Complete - RMS Cloud Server Maintenance - 12 Jun 2012
- Complete - RMS Network Storage Maintenance - 03 Jul 2012
- Network Maintenance - 28/03/2013
- Resolved - Data Center Network Outage - 19 Jul 2012
- Resolved - iBackup Issue - 24 April 2013
- Resolved - Intermittent Network Issues - 10/12/2012 - 14/12/2012
- Resolved - Intermittent Network Issues - 24/12/2012 - 25/12/2012
- Resolved - Intermittent RMS Cloud Login Issues - 15/05/2012
- Resolved - RMS 8 Cloud Authentication Issues - 22 Jan 2013
- Resolved - RMS 9 Connection Issues - 07/04/13
- Resolved - RMS Cloud - Inaccessible or Displaying Errors - 08/04/2012
- Resolved - RMS Cloud Connection Issues - 01/05/2012
- Resolved - RMS Cloud Connection Issues - 02 Mar 2013
- Resolved - RMS Cloud Connection Issues - 07 Oct 2012
- Resolved - RMS Cloud Connection Issues - 19 Feb 2013
- Resolved - RMS Cloud Connection Issues - 22/03/13
- Resolved - RMS Cloud Speed issues - 12 Mar 2013
- Resolved - RMS Module and API errors/outage - 22 Aug 2012
- Resolved - RMS Module and Online API errors / outage - 22 Mar 2013
- Resolved - RMS Module and Online API errors / outage - 7 Mar 2013
- Resolved - Telstra Internet Routing Issue - 16 April 2013
- RMS 9 17/02/2013 - Resolved
- RMS 9 Outage - 02/04/2012
- RMS Cloud Connection Issues - 07/12/2012 - Resolved
- RMS Cloud freezing or unaccessable
- RMS Cloud issue (UK/US Only) 27/03/2012
- RMS Cloud Maintenance - 05 Mar 2012
- RMS Connection Issue - Resolved 03/02/13
- RMS Customer Service Telephone Issues
- RMS Customer Support Telephone System 19/09/12 11:20
- Known Issues
- Scheduled Maintenance
- Archive
- Training Options
- Upgrade Notifications
- Channel Management
